The Purpose of an Agent in 2022

Posted on
25th May 2022 2 min read

Calvey Marine Ltd. has been at the forefront of the shiprepair, maintenance
and procurement industry for over 30 years, assisting shipowners/
managers with projects ranging from routine drydockings and
conversions, to maintenance throughout the lifespan of vessels, equipment
provision and emergency repairs. As sole UK agents for some of the most
prestigious shipyards including Drydocks World (Dubai), Lisnave (Portugal)
and the PaxOcean Group (Singapore and Indonesia), it also partners with
leading suppliers and marine equipment specialists such as AMI Heat
Exchangers
, Greens Power and Seatec Subsea.

Calvey Marine’s aim is to offer one point of contact to its Clients
for global shiprepair and maintenance solutions, often offering an
organigram of comparative options, and to provide solutions to each vessels’ needs throughout their lifespan. Long gone are the days of rushing to collect a specification from shipowners/managers to be the first agent to send to its relevant Principal shipyards and rightly so.

“We have greatly evolved our role since then. Technology has made the world smaller and more accessible – where once we were the only UK specialists in certain far-afield regions, now a simple online search shows the capabilities of a shipyard and logistical necessities. Has this meant the beginning of the end of the agency network? Certainly not! It means that we have had to re-organise and use this technology to provide our Clients with a more comprehensive and extensive service. This has not been without its growing pains, and evolution has had to be proactive – a conscious and carefully considered effort to ascertain the best direction for this niche but crucial part of the maritime industry.”

As shiprepair agents, Calvey Marine closely monitors the projects ensuring they are completed to the highest possible standards and at the most competitive cost and timescale, giving clients access to 24/7 services. Building and maintaining long lasting relationships is at the heart of Calvey’s business, and over the last 30 years we have built up a strong network of trusted global partners, and much valued Clients made up of shipowners/managers. The team use a collaborative approach between Principal and Client to negotiate all aspects of the project on the Client’s behalf, from initial tender to ensuring Client satisfaction throughout the project. Calvey’s team has excellent and well-established relationships with the shipyards and suppliers they represent, meaning it can negotiate the most competitive tenders for shipowners/managers. It also has access to the most up-to-date information regarding drydock availability and work very closely with the yards’ commercial departments to best accommodate clients’ vessels by securing the required drydock space, and ensuring any vessel maintenance, engineering projects or equipment is delivered in line with the Client’s requirements.

Over the past 30 years Calvey Marine has witnessed many changes within the maritime industry and has recognised the need for constant evolution – be it through expanding its product range, working with shipyards to expand their capabilities, or discussing potential areas for development to ensure its Clients’ are ahead of IMO regulations. In 2015 Calvey Marine became sole UK agents for Korean based global eco-friendly and energy system expert, PanAsia. Offering its Clients environmental solutions was an important step forward for Calvey including BWM systems, scrubber systems, and soon, industry-leading carbon-capture solutions. Clients come to Calvey Marine knowing that they will be given honest, professional and efficient solutions, offering considerable time and cost savings. Working with its Principals to offer UK shipowners/managers unparalleled equipment, project management, services, and the latest technology, is crucial to minimise downtime and unnecessary costs, which is all enhanced by forward planning. Calvey are there every step of the way – and often a step ahead!)

Despite a recent decrease in ability to visit Clients’ face-to-face, Calvey Marine has taken a proactive approach to maintaining hard-earned relationships by teaming up with GOWI Consulting to present regular webinars for Clients and Principals. The sessions are well attended and aim to inform how best to maximise both business and personal potential, which has never been more relevant in this ever-changing world. A ‘sales free’ environment with all members aiming to accomplish this goal for their teams is a refreshing reminder of the intimate and close-knit climate, which exists within the maritime industry and certainly one that Calvey Marine is very proud to be a part of.

“For me the marine industry must be one of the most engaging and rewarding sectors to work in. The opportunity to constantly be challenged and to learn throughout my career, to travel the world and to build long lasting relationships with our clients and principals is a true privilege. Having a real passion for the industry means that we can approach every interaction with enthusiasm, determination and genuine interest”

Spokesperson for Calvey

Calvey Marine’s role as an agent in the maritime industry remains a pivotal and ever-evolving one, as recognised by the Federation of Small Businesses in March of this year.

The team at the 2022 Federation of Small Business Awards